"…the approach is solid. The text starts with the importance of PA and progresses nicely through the various essential building blocks of the discipline. The authors in my view do a very good job of maintaining neutrality in the topic yet challenge the reader through case studies and exercises.""This is an excellent approach to expose students to public administration while also reinforcing the importance of management principles and the basis of ethical conduct and the role of ethics in our decision-making.""The authors make the core ideas concepts and terms readily apparent to students. Students are not left to guess about what it is that the authors intend to emphasize in each chapter."